Delivery time generally takes up to ten (10) working days from the date your payment is received. Blue Spinach makes every effort to deliver your Product according to the estimated delivery times provided by Blue Spinach at checkout. However, we do not guarantee that we will deliver within this time frame. The estimated delivery times are in business days (Monday to Friday) excluding Public holidays. Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us at firstname.lastname@example.org. Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. Title and risk of loss to all Products will pass to you on delivery. Blue Spinach does not provide insurance on products purchased. If you require insurance please contact us at email@example.com prior to purchasing the product for us to provide you a quote.
Blue Spinach uses Australia Post – Express Post to deliver nationwide. If no-one is available to take delivery of your Products, Australia Post Express Post will leave a card so you can pick-up your Product from your local Post Office.
Blue Spinach currently uses Australia Post Pack & Track International as its courier service for delivery worldwide. Orders shipped worldwide may be subjected to customs clearance. This can cause delays outside of the quoted delivery times. This is beyond our control. International orders may be subject to duties, taxes and fees that may be relevant to your country. It is the responsibility of the customer to understand and pay any of these duties, taxes and fees.
Shipping nationwide is free of charge.
Shipping to any country in the world is a flat fifty five dollars (AUD $55) unless the Product is deemed to be oversized or large and bulky in the sole and absolute discretion of Blue Spinach. In these circumstances the price for shipping will be listed when purchasing the Product. If Blue Spinach deems that your Order is oversized or large and bulky the cost will be calculated based on product size and the geographical region of the delivery address. We mark all customs forms as “used / secondhand” items and declare the purchased value not including shipping costs. Please do not ask us to lower or alter the customs forms or mark as a “gift”.